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15 Communication

Objectives

When you have completed this unit you should be able to:

  • Communicate better with parents.
  • Encourage and promote parental bonding.
  • Manage bereaved parents.
  • Communicate better with colleagues in your health-care region.
  • Arrange transport of an infant to a hospital or clinic.
  • Assess the perinatal health status in your region.
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Item Title
15-1 Why is it important that you are able to communicate well with the parents of a newborn infant?
15-2 What can you do to improve your communication skills?
15-3 What is parental bonding?
15-4 How can you encourage the bonding process?
15-5 Should grandparents and siblings be allowed to visit a newborn infant?
15-6 How can parents be encouraged to bond with an infant who has a birth defect?
15-7 How should bad news be told to parents?
15-8 Should parents visit and touch a sick or dying infant?
15-9 Should the other children in the family be told that the infant has died?
15-10 What is bereavement?
15-11 What are the goals of bereavement counselling?
15-12 What can be done to help parents during bereavement?
15-13 What should you not say to bereaved parents?
15-14 Should parents see and hold their dead infant?
15-15 How should perinatal services be organised?
15-16 How can communication in a health-care region be improved?
15-17 How should clinic staff communicate with the referral hospital?
15-18 How can a referral hospital improve communication with the clinic?
15-19 Why should newborn infants be transferred?
15-20 What is the aim of caring for the infant during transfer?
15-21 Which infants should be transferred from a clinic to a hospital?
15-22 Why should the infant be resuscitated before being transferred?
15-23 How should the transfer be arranged?
15-24 What are the greatest dangers during transfer?
15-25 Who should transfer a sick infant?
15-26 Should the mother also be transferred to hospital?
15-27 How can the perinatal health-care status be assessed?
15-28 What is the low birth weight rate?
15-29 What is the stillbirth rate?
15-30 What is the early neonatal mortality rate?
15-31 What is the perinatal mortality rate?
15-32 What is the value of knowing these rates?
15-33 What are the main neonatal causes of early neonatal death?
15-34 What are avoidable factors?
15-35 What is a perinatal mortality meeting?
15-36 Case study 1
15-37 Case study 2
15-38 Case study 3
15-39 Case study 4
 
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